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Acronym References

What is TQM ?

Total Quality Management

• TQM is an approach for continuous improvement of quality products and services through the involvement of all levels and functions of the company.

• TQM is an approach to increase the effective-Ness and flexibility all-round organization. This approach is a way for an organization and the involvement of all the agencies, ranging from department, activity, people at every level of organization.

• an approach management organization that revolves around the quality it is built, in which all members of the organization in the goal of success for the long term through the satisfaction Dear customer participation is that the benefits resulting to its members and the community to come back.